Spike Chunsoft, Inc. Online Privacy Policy

Our Dedication to Protect Your Online Privacy

SPIKE CHUNSOFT is dedicated to protecting the privacy of those who visit us online.
For privacy, SPIKE CHUNSOFT does not collect or maintain data that personally identifies you without your consent. SPIKE CHUNSOFT will also never collect or maintain data that personally identifies children under 13 years of age without the express consent of a parent or guardian.

Please read on to learn more about SPIKE CHUNSOFT’s commitment to privacy.

This Privacy Policy covers only websites administered by Spike Chunsoft, Inc. and not those of our parent company, Spike Chunsoft Co., Ltd. This Policy does not cover information that is collected offline via postal mail or other forms of communication.


SPIKE CHUNSOFT may hold promotions during which we award SPIKE CHUNSOFT game and anime-related products to our online guests. To register for a promotion, we may ask you to provide us with contact information, such as name, address, and e-mail address.

Contact information for promotion winners will be retained for prize fulfillment and potential tax obligations. When you register for a promotion, we may ask if you wish to be contacted regarding additional information about SPIKE CHUNSOFT products. If you decline to receive more information about SPIKE CHUNSOFT, we will discard all of your contact information at the end of the promotion. If you accept, we may keep your email address for the purpose of sending information to you in the future.

You may participate in SPIKE CHUNSOFT’s promotions whether you choose to receive additional information about SPIKE CHUNSOFT products or not.

What information will SPIKE CHUNSOFT collect on its website, and how will it be used?


Every time a guest visits SPIKE CHUNSOFT’s website, our server tracks technical information. This tells us the domain name of your Internet Service Provider, your Internet Protocol addresses, referral data, as well as which web browser and computer platform you are using. SPIKE CHUNSOFT may track and use this data for security purposes and to improve our website.


In order to provide you a quality online experience, SPIKE CHUNSOFT may collect personally identifiable information about you, ONLY if you voluntarily provide it to us. We may use the information you provide for the following purposes: 1) Send e-mail updates about SPIKE CHUNSOFT products; 2) administer questions about SPIKE CHUNSOFT products; 3) protect the security and integrity of our website.


Any use of Cookies - or of other tracking tools - by SPIKE CHUNSOFT or by the owners of third party services used by SPIKE CHUNSOFT, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for SPIKE CHUNSOFT to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through SPIKE CHUNSOFT websites and confirm that they have the third party's consent to provide the Data to SPIKE CHUNSOFT.


SPIKE CHUNSOFT processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to SPIKE CHUNSOFT, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by SPIKE CHUNSOFT. The updated list of these parties may be requested from SPIKE CHUNSOFT at any time.


The Data is processed at SPIKE CHUNSOFT's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact SPIKE CHUNSOFT.


The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that SPIKE CHUNSOFT suspend or remove the data.


The Data concerning the User is collected to allow SPIKE CHUNSOFT to provide its services, as well as for Analytics. The Personal Data used for each purpose is outlined in the specific sections of this document.


Third party vendors, including Google, may show our ads on sites on the internet and use cookies to serve ads based on your prior visits to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.


Personal Data is collected for the purposes of Analytics.


The User's Personal Data may be used for legal purposes by SPIKE CHUNSOFT, in Court or in the stages leading to possible legal action arising from improper use of SPIKE CHUNSOFT websites or their related services.

The User declares to be aware that NIS America may be required to reveal personal data upon request of public authorities.


In addition to the information contained in this privacy policy, SPIKE CHUNSOFT may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.


For operation and maintenance purposes, SPIKE CHUNSOFT and any third party services may collect files that record interaction with SPIKE CHUNSOFT websites (System Logs) or use for this purpose other Personal Data (such as IP Address).


More details concerning the collection or processing of Personal Data may be requested from SPIKE CHUNSOFT at any time. Please see the contact information at the end of this document.


Users have the right, at any time, to know whether their Personal Data has been stored and can consult SPIKE CHUNSOFT to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to SPIKE CHUNSOFT at Spike Chunsoft, Inc., 16400 Pacific Coast Hwy, #210, Huntington Beach, CA 92649.

SPIKE CHUNSOFT websites do not support "Do Not Track" requests.

To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

What if I do not wish to give out my personal information?

If you do not wish to submit personal information, you will not have access to some features of our website. There is no need to share personal information to browse our website.

Who collects my personal information?

Information you submit to our website is collected by Spike Chunsoft, Inc.

Will SPIKE CHUNSOFT share personal information with anyone?

SPIKE CHUNSOFT will not share your personal information with anyone except when required by law enforcement or other government officials for investigation of fraud, intellectual property infringements, or other activity that is illegal or that may expose you or us to legal liability.

Can I choose how my personal information is used?

If you do not want to be contacted by SPIKE CHUNSOFT about our products or services, you may opt out at the time your information is collected. Or please contact us, at any time, via e-mail support@spike-chunsoft.com.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you do opt out of receiving marketing-related messages from us, we may still send you important administrative messages as permitted by applicable law.

Can I access my personal information?

If you would like to receive or correct information that you submitted to our customer database, you may access it by postal mail at Spike Chunsoft, Inc., 16400 Pacific Coast Hwy, #210, Huntington Beach, CA 92649.
Please ensure to leave your full name and contact information (i.e. phone number, email).

There are links to other websites within the SPIKE CHUNSOFT website. Does the SPIKE CHUNSOFT Privacy Policy apply to those sites?

No. While visiting the SPIKE CHUNSOFT website, you may be directed to a third-party website for which we are not responsible. We cannot guarantee that those websites will guard your privacy to the same standard as SPIKE CHUNSOFT. Please read the privacy statement of any third-party website before you submit any personal information.

Message Regarding Parental Supervision

Spike Chunsoft, Inc. adheres to the Children's Online Privacy Protection Act (COPPA), which took effect April 2000. This law protects the personal information of children younger than 13 years of age.

Please supervise the time that your child spends online to ensure their safety and security.

SPIKE CHUNSOFT does not collect information that identifies children younger than 13 years of age without the express consent of a parent or guardian. If your child wishes to use features of our website that require personal information, he/she will be asked to print out a consent form that must be signed by a parent or guardian before we will accept any personal information.

With your Verifiable Consent, we may collect Personal Information from your child such as a last name or email address when the information is needed for a website feature. We will not ask a child to give out more information than is necessary to participate in a website activity.

We will also ask your child for your email or mailing address so we can contact you as needed regarding your child's participation in our website. We do not keep your email address or your child's email address without your permission. When we ask for your consent, we will tell you what we will do with the information your child provides us. We will tell you how you can review your child's information and how you can request that it be deleted. We will delete your child's information from our database when it is no longer needed.

How can I review information that my child has submitted on the SPIKE CHUNSOFT website?

You may review or request to delete any information your child has submitted to us. You may also request that we not collect any personal information about your child in the future. To do this, send a written request including your child's email address for verification.

Children's Online Privacy
Spike Chunsoft, Inc.
16400 Pacific Coast Hwy, #210
Huntington Beach, CA 92649

Questions or Complaints

Feel free to write us at Spike Chunsoft, Inc., 16400 Pacific Coast Hwy, #210, Huntington Beach, CA 92649.

By using this site, you signify your assent to SPIKE CHUNSOFT’s Online Privacy Policy. If you do not agree to this policy, please do not use any SPIKE CHUNSOFT websites. We reserve the right to make changes in this policy at any time. Please check the policy each time you use our web site to ensure you are aware of any changes in our privacy practices. Our privacy policy will indicate the date it was last updated.

Changes to the SPIKE CHUNSOFT Privacy Policy

SPIKE CHUNSOFT reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using SPIKE CHUNSOFT websites and can request that SPIKE CHUNSOFT remove the Personal Data of the User. Unless stated otherwise, the then-current privacy policy applies to all Personal Data SPIKE CHUNSOFT has about Users.